Counseling FAQs


  • The MCC Student Counseling Center offers individual, group, and crisis counseling for both MCC and University Center students.

  • There is no cost for the services provided by The MCC Student Counseling Center and no insurance is required.

  • Typically, a counseling session lasts 50 minutes, although the length of the session may vary due to the nature of the mental health issue.

  • Individual counseling is designed to focus on short term goals in order to facilitate students’ college success and adjustment. The number of counseling sessions varies and is determined by the nature of the concern/issue and an agreement between the student and counselor.

  • Yes. You have the right to confidential communication with your counselor. There are certain circumstances in which confidentiality can ethically and lawfully be broken:
    1. Threat of physical harm to self
    2. Reasonable suspicion or reporting of abuse, neglect, maltreatment, or exploitation of a child, elderly person or disabled person
    3. Subpoena by a court of law
    4. Significant mental/psychological deterioration that puts the student and/or public at risk
    5. Any sexual contact with another mental health professional

A clinical record of your visit is created and maintained. This information includes but may not be limited to demographic data, mental health history, symptoms, assessment, treatment plans and progress, and any plans for future care or treatment. This clinical record is maintained for 7 years. MCC maintains all counseling center’s records in a secure setting. With the exception of those circumstances listed above, your records are confidential and will not be shared with anyone outside the MCC Student Counseling Center, unless you give written permission to do so.

  • Counseling services are provided by licensed mental health professionals from MCC and graduate interns completing their Master's in Clinical Mental Health Counseling through Tarleton State University. Counselors are trained to help students with solving problems related to personal, social, and emotional concerns.

  • Hours of Operation
    Monday — Friday
    8:00 a.m. to 5:00 p.m..

  • Please call (254-299-8210) to cancel at least 24 hours prior to your appointment.

  • If you miss your appointment (No Show) another session may be scheduled by contacting the MCC Student Counseling Center. If 2 consecutive "no show" or 3 consecutive re-schedules occur, the Student Counseling Center may terminate services. As long as you are an active student, you may re-initiate counseling by contacting the center and beginning with a Triage appointment. If a waitlist for services exists at the time of your Triage appointment, you may be placed on the waitlist, and/or given a list of qualified referrals for services in the community. 

  • If you are in crisis or danger and need help immediately, please call Campus Police at 254-299-8911 or dial 911.

Assistance is available for students experiencing a crisis situation. A licensed mental health professional is available Monday-Friday, 8:00 a.m. - 5:00 p.m. to assist students in crisis. You may reach the MCC Student Counseling Center by calling 254-299-8210 during office hours. If the MCC Student Counseling Center is closed or someone cannot be reached, call Campus Police at 254-299-8911 or call 911.

Additional crisis resources available 24/7: 

  • dial 988 for the  Suicide & Crisis Lifeline or call 1-800-273-8255
  • text with a 24/7 crisis counselor - Text HOME to 741741
  • go the nearest emergency room
  • call the local HOT Behavioral Health Network Crisis Hotline at 254-752-3451 or 1-866-752-3451

  • At the present time, psychological testing/assessments of any type are not provided by the MCC Student Counseling Center. This includes but is not limited to:
    • Psychoeducational (ADHD, Learning Disabilities) or neuropsychological evaluations
    • Custody or other forensic assessments/evaluations
    • Assessment and documentation for emotional support animals
    • Assessment for State/Federal benefit programs, including social security/disability